YOUR PROJECT INFORMATION

Privacy and project information

This page explains how the Virginia Pool Builders website handles project inquiries and backyard concepts.

What you choose to share

When you submit a request, we save your contact details, project ZIP code, preferences, and any optional timing information so the team can review and contact you about your project. On the concept path, we also save the backyard photo you upload and the resulting concept. Your details are saved before generation so a failed rendering does not lose your inquiry.

Your photo and concept

Photos and concepts are stored privately. Your photo and design preferences are sent to OpenAI to create the inspirational image. Please upload a photo you have permission to use, avoid people in the frame, and exclude anything you do not want processed. A photo cannot confirm property boundaries, engineering, or feasibility.

Private access links

Your result link provides access to your project images and preferences. Keep it private and share it only with people you want to see your concept. Project information remains available for the team to follow up; closing the page does not delete the saved inquiry. Quote your project reference if you need correction or deletion. We may need to verify your identity before acting on a request.

Project communications

Submitting a request lets the team respond about that project. When email delivery is available, the website can send your concept link through its email provider. This form does not enroll you in a marketing newsletter.

Website measurement

We count page visits and steps such as completed requests to understand which parts of the site are useful. These counters contain page names, broad referral categories, and totals, rather than contact details, photos, full browsing URLs, or stored IP addresses. Session storage remembers the referral category in your browser. Optional measurement respects the browser’s Do Not Track setting. Hosting and service providers may process technical request information to operate and protect the site.